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Fund The Village

Privacy Policy

Privacy Policy

Last updated: June 16, 2026

FundTheVillage.org (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights you have in relation to it. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

  • Account information: Name, email address, username, and password when you register.
  • Campaign information: Campaign title, description, images, funding goal, and related content submitted by Campaign Owners.
  • Payment information: Billing details such as name, address, and payment card information (processed and stored by Stripe — we do not store raw card numbers).
  • Communications: Any messages, emails, or support requests you send to us.
  • Identity verification: Campaign Owners may be required to provide government-issued ID and other identity documents to comply with Stripe Connect’s Know Your Customer (KYC) requirements.

Information collected automatically:

  • Log data: IP address, browser type, operating system, referring URLs, and pages visited.
  • Device information: Device type, screen resolution, and unique device identifiers.
  • Usage data: How you interact with our platform, including campaigns viewed, donations made, and features used.
  • Cookies and tracking technologies: We use cookies and similar technologies as described in Section 6 below.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account.
  • Process donations and disburse funds to Campaign Owners.
  • Verify identities and prevent fraud.
  • Communicate with you about your account, campaigns, or donations.
  • Send platform updates, policy changes, and service notifications.
  • Respond to support requests and resolve disputes.
  • Improve and optimize our platform and user experience.
  • Comply with legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
  • Enforce our Terms of Service and community guidelines.

3. Stripe Data Handling

All payment processing on FundTheVillage.org is handled by Stripe, Inc., a third-party payment processor. When you make a donation or set up a Campaign Owner payout account, your payment information is transmitted directly to Stripe using their secure infrastructure.

We do not store your full credit card numbers, CVV codes, or bank account numbers on our servers. Stripe collects, processes, and stores payment data in accordance with their own Privacy Policy.

Campaign Owners connecting a payout account are subject to Stripe Connect’s identity verification requirements, which may include collecting and verifying government-issued ID, tax identification numbers (e.g., SSN or EIN), and bank account details. This data is collected and held by Stripe, not by FundTheVillage.org.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Types of cookies we use include:

  • Essential cookies: Required for the platform to function, including session management and login authentication.
  • Preference cookies: Remember your settings and preferences.
  • Analytics cookies: Help us understand how users interact with the platform so we can improve it.
  • Payment cookies: Set by Stripe to support secure payment processing.

You can control cookie settings through your browser settings. Note that disabling certain cookies may affect the functionality of the platform.

5. Third-Party Services

We work with third-party service providers who may access your information to help us operate our platform. These include:

  • Stripe: Payment processing and identity verification.
  • Web hosting providers: To host and maintain our platform infrastructure.
  • Analytics providers: To track platform performance and usage.
  • Email service providers: To send transactional and notification emails.

We only share your information with third parties as necessary to provide our services. We do not sell your personal data to third parties for their own marketing purposes.

6. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: We share information when you give us permission to do so.
  • Service providers: With trusted third parties who assist in operating our platform under strict confidentiality agreements.
  • Legal requirements: When required by law, court order, or governmental authority.
  • Fraud prevention: To investigate and prevent suspected fraud, security threats, or violations of our Terms.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

Campaign information (title, description, and funding progress) is publicly visible on the platform unless you mark a campaign as private.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law (e.g., transaction records for tax and financial compliance). You may request deletion of your account and associated data by contacting us at support@fundthevillage.org.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to correction: Request correction of inaccurate or incomplete data.
  • Right to deletion: Request deletion of your personal data (“right to be forgotten”).
  • Right to portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to certain types of processing, including marketing.
  • Right to restrict processing: Request that we limit how we use your data.

To exercise any of these rights, please contact us at support@fundthevillage.org. We will respond to all verified requests within 30 days.

9. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, secure data storage practices, and access controls limiting who can view your data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

10. Children’s Privacy

FundTheVillage.org is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@fundthevillage.org
Website: https://fundthevillage.org